Please read our Privacy Policy and Cookie Policy to find out about how we collect, use and store your data whilst using our website. If you would like to find out more or have any questions, please contact The Christmas Orchestra.
PRIVACY POLICY
References in this Privacy Policy Statement to "we" and "us" are The Christmas Orchestra. At The Christmas Orchestra we are committed to maintaining your privacy. Our privacy policy statement is given below. Any updates will be published on this website. You will not be notified if and when this happens.
Who are "we":
The Christmas Orchestra
COOKIES
This website uses Cookies. For more information please see our Cookie Policy.
WHAT INFORMATION DO WE COLLECT?
We ask for your name, email address and age for competitions, sweepstakes, or newsletter sign-ups. When a purchase is made on our site, in addition to the above, we also ask for home/delivery address, phone number and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. If you use a mobile device to access our site, we may collect device information (such as your mobile device ID, model and manufacturer), operating system and version information, and IP address.
WHAT THE DATA WILL BE USED FOR?
Your data will enable us to fulfill online orders, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email, post or SMS) information about products and services and details of promotions and special offers from The Christmas Orchestra and other relevant artists, managed by us. If you do not wish to be contacted please notify us in any of the following ways:
• All email messages and email newsletters contain an unsubscribe link in the footer
• Send an email to hello@thechristmasorchestra.co.uk informing us of the decision to unsubscribe
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
HOW LONG IS YOUR DATA KEPT
Your data is kept for as long as deemed necessary to provide the services that you have requested from us or until you advise us not to do so. If you would like a copy of your personal data that we hold, please request this by contacting The Christmas Orchestra. If you would like us to remove your personal information from our database, please request this in the same way. Note: unsubscribing from our email list does not mean your data is deleted.
WHAT INFORMATION DO WE SHARE WITH OTHERS?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research, marketing and advertising services (including advertising on third-party websites, social media networks and profiling) and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.
Disclosure By Law: You acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend The Christmas Orchestra, or a third party’s, rights or property; or (3) protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened.